Cookie Policy
1. WHAT ARE COOKIES?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to supply information to the website's owners.
When you first visit www.getbrokenplanet.com (the "Site"), you will see a cookie consent banner. Under EU regulations, we require your explicit consent before placing non-essential cookies on your device. You may manage your cookie preferences at any time.
2. WHO PLACES COOKIES?
Cookies on our Site may be set by us ("first-party cookies") or by third-party services that we use to operate and improve our Site ("third-party cookies"). Our Site runs on WordPress with WooCommerce, which set their own cookies to enable core e-commerce functionality such as your bag and your account. Card payments are processed by Stripe, which sets cookies on the checkout page to keep payments secure and prevent fraud.
3. TYPES OF COOKIES WE USE
We use the following categories of cookies on our Site:
3.1 Strictly Necessary Cookies
These cookies are essential for the Site to function. They enable core features such as page navigation, access to your account, your shopping bag and secure payment. Without these cookies, the Site cannot operate properly. They do not require your consent under the EU ePrivacy Directive.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| wp_woocommerce_session_* | WooCommerce | Links your browser to the contents of your shopping bag | First | 2 days |
| woocommerce_items_in_cart | WooCommerce | Records whether your bag contains items | First | Session |
| woocommerce_cart_hash | WooCommerce | Detects when the contents of your bag change | First | Session |
| wordpress_logged_in_* | WordPress | Keeps you signed in to your account | First | Session, or 14 days if you choose "Remember me" |
| wordpress_sec_* | WordPress | Secures your account session | First | Session, or 14 days if you choose "Remember me" |
| wordpress_test_cookie | WordPress | Checks that your browser accepts cookies when you sign in | First | Session |
| bp_store | Site | Remembers the store you selected (United Kingdom, Europe, United States or Rest of World) so prices, currency and shipping match your region | First | 1 year |
| cookie_consent | Site | Remembers your cookie consent preferences | First | 1 year |
| wp_consent_* | Site | Shares your cookie consent choices with our e-commerce software so it only runs what you have allowed | First | 1 year |
| __stripe_mid | Stripe | Fraud prevention for card payments (set on the checkout page) | First | 1 year |
| __stripe_sid | Stripe | Fraud prevention for card payments (set on the checkout page) | First | 30 min |
3.2 Performance & Analytics Cookies
These cookies collect anonymous information about how visitors use our Site, such as which pages are visited most often and whether visitors encounter error messages. The data is aggregated and used to improve how the Site works. They are only set if you accept analytics cookies.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Distinguishes unique visitors via Google Analytics | Third | 2 years | |
| _ga_* | Maintains session state in Google Analytics 4 | Third | 2 years |
3.3 Functionality Cookies
These cookies allow the Site to remember choices you make (such as your preferred language or region) and provide enhanced, personalised features. We do not currently set any functionality cookies. If we add any, they will be listed here and only set with your consent.
3.4 Marketing & Targeting Cookies
These cookies help us understand how you found our Site (for example, from a social media post, an advertisement or a newsletter) and measure how our advertising performs. They are only set if you accept marketing cookies, and we delete them if you later withdraw that consent.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| sbjs_* | WooCommerce | Records how you arrived at the Site (e.g. search engine, social media or a campaign link) so the source of an order can be attributed | First | Session (up to 30 min) |
| _fbp | Meta | Measures the performance of our Facebook and Instagram advertising (only when we run Meta ads) | First | 90 days |
| _fbc | Meta | Records that you arrived from one of our Facebook or Instagram ads (only when we run Meta ads) | First | 90 days |
4. HOW TO MANAGE AND DELETE COOKIES
You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your experience on our Site and some features may no longer function as intended.
4.1 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically find these options in the "Preferences", "Privacy", or "Security" section of your browser. Common browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
4.2 Opt-Out of Analytics
You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout)
5. SIMILAR TECHNOLOGIES
In addition to cookies, we may use similar technologies such as:
- Pixel tags: Where you have accepted marketing cookies and we run Meta advertising, a small piece of code (the Meta Pixel) records visits to measure how our ads perform.
- Local storage and session storage: Some features may store small amounts of data in your browser to work properly. We do not use them to track you. This data can be cleared through your browser settings.
6. LEGAL BASIS FOR COOKIES
Under the EU ePrivacy Directive and the General Data Protection Regulation (GDPR):
- Strictly necessary cookies: do not require consent and are placed automatically when you use our Site.
- All other cookies (analytics, functionality and marketing): are placed only after you have given your explicit consent via our cookie consent banner. You may withdraw your consent or update your preferences at any time through the cookie settings panel, which you can reopen from the "Cookie settings" button at the top of this page, or by clearing cookies through your browser settings.
7. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
8. CONTACT US
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
GET Broken Planet Market Ltd
Email: support@getbrokenplanet.com
Website: www.getbrokenplanet.com
For more information about your data protection rights, please refer to our Privacy Policy or contact your national Data Protection Authority.